Hey, SH*T happens. When it happens to one of our boxes and destroys your order, let us know immediately so we can contact the shipping company. Please keep all the packing materials, and send an image of the damaged product ASAP to firstname.lastname@example.org so that Mr. Benny’s can submit a claim. We pack our pots and goods with great care so that you can enjoy them upon arrival.
We’re happy when you’re happy. If you are not pleased with your purchase and would like a refund or exchange please email us at email@example.com within one week of receipt of the order. You will be responsible for the safe return and shipping costs of returned/exchanged orders.